Privacy Policy
1. Information We Collect
We collect the following information:
- Account information (username, email, password)
- Hardware IDs (HWID) for license validation
- IP addresses for security and rate limiting
- Device identifiers for client authentication
- Support ticket information and communications
- User session data for authentication
- License keys and usage information
- Product subscription details
2. How We Use Your Data
Your data is used for:
- Account creation and management
- License verification and hardware validation
- Processing and tracking support tickets
- Security measures including rate limiting
- Authentication and session management
- Product delivery and management
- Service improvements and analytics
- Communication related to your account and licenses
3. Data Protection
We implement security measures including:
- Secure token-based authentication
- Password hashing and data encryption
- Rate limiting to prevent abuse
- Secure session management
- Regular security audits
- Access controls and monitoring
4. Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Reset hardware ID associations (with limitations)
- Submit support tickets about privacy concerns
- Opt-out of non-essential communications
5. Data Retention
We retain your data as follows:
- Account information - until account deletion
- License data - for the duration of the license validity
- Support tickets - for reference and service improvement
- Session data - until expiration
- IP addresses and rate limit data - temporarily for security purposes
Last updated: December 25, 2025